Frequently Asked Questions

Our services are available to people with disability who are registered with the NDIS, as well as older Australians who require extra assistance with daily living. Whether you’re looking for personal care, transport, community participation, or skill development, we tailor every plan to your individual goals and preferences.

Starting with us is simple. You can reach out by phone, email, or through our website contact form. Our team will arrange a friendly chat to learn more about your needs, goals, and current NDIS plan. From there, we’ll guide you through each step to make the process smooth and stress-free.

Absolutely. Many people come to us unsure of where to begin with their NDIS journey. We can explain how the system works, connect you with the right information, and assist you in preparing for your NDIS planning meeting so you feel confident and supported from day one.

Yes. Every member of our team is carefully selected for their experience, professionalism, and compassionate approach to care. Our support workers are fully trained, hold relevant checks and qualifications, and share our belief that respect, empathy, and trust are the foundation of quality support.

Of course. We want you to feel completely comfortable with your care. You’ll always have the choice to select a support worker who feels like the right fit for you. If you ever wish to make a change, we’ll listen and make the transition easy because your comfort and peace of mind always come first.